It is not uncommon for Adobe Illustrator to crash. Part 1: Why Does My Adobe Illustrator Keep Crashing? Part 4: Extended Information on Adobe Illustrator.Part 3: How to Restore Illustrator Files After It Crashes?.Part 2: How to Fix Adobe Illustrator Crashing?.Part 1: Why Does My Adobe Illustrator Keep Crashing?.Or do we erase the hard drive and reinstall Windows first (our Help Desk will not run third party solutions like CCleaner). Tried having an Administrator open InDesign and the same thing happens.Īdobe used to have a Clean Script to remove all Adobe applications and clean Adobe items out of the Windows Registry, and I''m wondering if that would solve the problem. We tried uninstalling it and reinstalling it after deleting all visible user preferences. It does this whether I double click the application icon and launch it "cold" or try to double click an InDesign file. I gets almost completely through starting up and simply quits.
Help Desk downloaded and reinstalled InDesign CS6 (after uninstalling it first). Was also crashing on launch and required relaunching to open files with large graphics.Īfter uninstalling and reinstalling the software, it fully worked for about two weeks and reverted to its old behavior. We replaced InDesign once after certain features stopped working - particularly the Stroke and Fill box when using the Swatches panel on the right side of the Window. Anything with Admin rights requires a Help Desk technician within my organization to log on and give Windows permission to make the changes. I am using InDesign CS 6 on a Windows 7 Enterprise PC, with limited user permissions. If that doesn't do it, try manually installing the InDesign 8.0.1 update by downloading it from (You may already have this update installed if you've been running the Adobe updater). Select InDesign from the list on the left side after it loads, then look for the Bitstream plugin in the list and uncheck it (it may need to be removed entirely, not just deactivated, but I would do that using Windows Explorer once you know its name so you can find it using Windows Search - you can cut it from its installed location and put it someplace safe where you can find it to reinstall if the problem isn't related to font activation). I don't have a clue about it's name or which folder it will be in, but you might be able to find it by using Adobe Extension Manager, which you can launch from the Start Menu (it will be listed along with the other CS6 apps). Next, see if you can locate a font activation plugin from bitstream in the InDesign Plugins. You should see a confirmation of successful registration. then in the command line type "regsvr32 jscript.dll" without the quotes and click OK. Javascript may not be enabled on your system, and ID depends heavily on it.
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